store policy

customer care

Our customer care team is here and ready to assist you as needed. We have a fast turn around for a response. All communication is via email.

privacy & safety

1181 Lab is strongly committed to protecting the privacy of our customers. We want to contribute to providing a safe and secure environment for consumers, and in particular, ensure that children (i.e. anyone who is under the age of 18) are protected from adult materials. The purpose of this privacy policy is to inform you, as a welcomed visitor to 1181 Lab, what kinds of information we may gather about you when you visit, how we may use that information, whether we disclose it to anyone (we never do!), and the choices you have regarding our use of, your ability to correct the information, and the option to opt-out, if desired.


Information about You:


This website uses third-party cookies to track data. Previous visitors may see our advertisements on the Google search results page, a site in the Google Display Network, or on another third-party vendors' network. Third-party vendors, including but not limited to Google, use cookies to serve ads based on someone’s past visits to our websites. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, or you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Names and emails entered by our visitors in the "First Time Customer Special" form is collected by our GetResponse Service. Visitors who register for the "First Time Customer Special" are opting into the 1181 lab mailing list for news and special offers, and visitors may opt out at any time.

Upon placing an order, 1181 lab will specifically ask for information about you. We will ask for your full name, billing address, telephone number, email, and credit card number in order to ship you your products and provide you with all of 1181 lab's services. We use your telephone number only if there is an order- related issue, though because we understand your need for anonymity we will make all attempts to contact you via email. We do not use your telephone number for marketing purposes. We may email you promotional content related to your interaction on our site and/or reminders of pending purchases all to which you will have the option to opt-out at your request. Our database stores this information so that placing future orders will be quicker and easier. We may also use that information to let you know of additional products and services about which you might be interested. You can choose not to receive such information if you don't want to by letting us know. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to not respond



The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including the carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Payment Methods

- Credit / Debit Cards